Types of communications
Nowadays, we are exposed to many form of communications such as:
All of these mentioned form of communication and many more can be classified into 2 different categories
1. Verbal communication
2. Non-verbal communication
1. Verbal communication
2. Non-verbal communication
Verbal communication
Verbal communication is the type of communication that involved communicating verbally using language that the sender and the receiver understand.It is meant to be done so that the sender and the receiver are able to understand each other effectively. There are two types of verbal communication: Oral communication and written communication.
+ Oral communication
Oral communication involve communicating orally via spoken words. Many examples of oral communication is face to face talking, phone, radio, television and any forms of communication that deliver the message to the receiver's ears. In oral communication, factors such as tone, speed, volume and confidence can affect its effectiveness.
Oral communication is very convenience as it can be perform very quickly and it allows sender to receive feedback faster. The sender are also able to express their feelings through verbal communication and bring certain mood effect to the receiver. In face-to-face communication, the speaker can also observe the other person's expression and decide how to respond accordingly. Verbal communication can become an useful way to motivate others if you have the right skill and confidence
However, oral communication can become unsuccessful if external factors are encountered such as loud noise background or physical disturbance which could interrupt speaking. Oral communication cannot be done with a person who is either deaf, mute or does not speak the same language.In face-to-face communication, the communicator have to think of what to say while interpret what they heard which could cause them confusion and fail to communicate wisely. This could be worsen if that person lack confidence or communication skill.
+ Written communication
Written communication involve composing the message in a written format and deliver it via soft copy or hard copy.This type of communication can be seen with the use of fax, text messages, social network, e-mail, etc. Written communication is influence by the structure of the language such as grammar and vocabulary.
Written communication is an important skill applied in the business environment. It is very important as it can be use to compose a lot of information together, save into many copies and deliver to many people at once.Written information can be recorded and stored for later study which can be useful to manage and organize detailed and mass information. The receiver will be able to understand the message more thoroughly as well.
However, written communication does not bring instant feedback like verbal communication do. It also requires good writing skill and time to compose the message and it could be a challenge to those who lack writing skill. Written communication allows people to compose more information and tend to lead to information overload.People who are blind are unable to communicate by writing.
(Source: Notes Desk)
+ Oral communication
Oral communication involve communicating orally via spoken words. Many examples of oral communication is face to face talking, phone, radio, television and any forms of communication that deliver the message to the receiver's ears. In oral communication, factors such as tone, speed, volume and confidence can affect its effectiveness.
Oral communication is very convenience as it can be perform very quickly and it allows sender to receive feedback faster. The sender are also able to express their feelings through verbal communication and bring certain mood effect to the receiver. In face-to-face communication, the speaker can also observe the other person's expression and decide how to respond accordingly. Verbal communication can become an useful way to motivate others if you have the right skill and confidence
However, oral communication can become unsuccessful if external factors are encountered such as loud noise background or physical disturbance which could interrupt speaking. Oral communication cannot be done with a person who is either deaf, mute or does not speak the same language.In face-to-face communication, the communicator have to think of what to say while interpret what they heard which could cause them confusion and fail to communicate wisely. This could be worsen if that person lack confidence or communication skill.
+ Written communication
Written communication involve composing the message in a written format and deliver it via soft copy or hard copy.This type of communication can be seen with the use of fax, text messages, social network, e-mail, etc. Written communication is influence by the structure of the language such as grammar and vocabulary.
Written communication is an important skill applied in the business environment. It is very important as it can be use to compose a lot of information together, save into many copies and deliver to many people at once.Written information can be recorded and stored for later study which can be useful to manage and organize detailed and mass information. The receiver will be able to understand the message more thoroughly as well.
However, written communication does not bring instant feedback like verbal communication do. It also requires good writing skill and time to compose the message and it could be a challenge to those who lack writing skill. Written communication allows people to compose more information and tend to lead to information overload.People who are blind are unable to communicate by writing.
(Source: Notes Desk)
Non-verbal communication
Non-verbal communication refers to any other form of communication that does not involve writing, talking or use of words and languages. Body language such as posture, facial expression, hand movements, tone, etc are all consider non-verbal communication. It is a way of communicating messages or rather command without using words. The receiver will have to base on their own interpretation to understand the message and thus, the sender must be able to give clear signals. Non-verbal communication is very important as performing it effectively will decide how comfortable and attentive the other person feel about communicating with you.
Non verbal communication has 3 main elements:
Appearance: How the speaker appears will decide how interested the listeners will be. In a workplace, a person with professional look and confident appearance will surely catch the attention of many. External factor such as room light, temperature and noise level will also influence the appearance of a conversation
Body language: There are many things that accounted to body language include hand signals, posture and facial expressions. When combine well in verbal communication, these body language could help emphasize the effectiveness of delivering the message.
Sounds: Speaking fluently with good tone, clear voice and normal speed could help verbal communication a lot more effective.
(Source: Notes Desk)
Non verbal communication has 3 main elements:
Appearance: How the speaker appears will decide how interested the listeners will be. In a workplace, a person with professional look and confident appearance will surely catch the attention of many. External factor such as room light, temperature and noise level will also influence the appearance of a conversation
Body language: There are many things that accounted to body language include hand signals, posture and facial expressions. When combine well in verbal communication, these body language could help emphasize the effectiveness of delivering the message.
Sounds: Speaking fluently with good tone, clear voice and normal speed could help verbal communication a lot more effective.
(Source: Notes Desk)
Visual communication
It is always said that 'a picture worth a thousand words'. Visual aids are always important in communication as it will act as an illustration for the receiver to understand the message a lot faster and easier. In business presentation, the presenter are often accompanied by powerpoint slides or videos to help them get the message across easily without having to say too much. Visual communication relies on the ability to interpret images by the audience. Thus, if we are not careful with the images we choose, we could easily make the audience interpret the wrong message. In our daily life, we could see visual communication everywhere in the public such as banners, signboards, traffic light, maps and etc. Traffic light gives command to vehicle users by flickering lights signalling the action they should take like red for stop and green for go.
(Source: Managementstudyguide)
(Source: Managementstudyguide)
Understand formal and informal communication
Different type of communications are used depend on the situations. Certain form of communication can be useful and appropriate for certain use but it will not be consider ethical. For example: When a staff want to report to his boss, he will have to write a proper grammar using professional language and realistic data. He would be fired if he posted a note on his boss' Facebook page because it is not professional and since Facebook is a social network place that is not very suitable for work discussion.
+Formal communication
Formal communication refers to appropriate and professional style of communication that is used in business workplace. A person who needs to communicate formally requires to follow standard rules and outlines set by the higher authority. In formal communication, correct grammar and pronunciation are required while slang and foul language should be avoided at all cost as we used it to communicate with our co-operatives and people of higher rank. Thus, professionalism and formalism always come first.
+Informal communication
Informal communication refers to a more free and comfortable style of communication as the communicator is allow to communicate in anyway they wish. In informal communication, there are no standard and limits to how one should use their language, thus, make it easier for communicator to communicate. In our daily life, we used informal communication with our friends and family as a more natural way of communication have people express themselves better and build better relationship. Thus, practicing informal communication in workplace to create a friendlier environment is not something wrong but should rather be done as long as it has a limit to it.
(Source: Notes Desk)
+Formal communication
Formal communication refers to appropriate and professional style of communication that is used in business workplace. A person who needs to communicate formally requires to follow standard rules and outlines set by the higher authority. In formal communication, correct grammar and pronunciation are required while slang and foul language should be avoided at all cost as we used it to communicate with our co-operatives and people of higher rank. Thus, professionalism and formalism always come first.
+Informal communication
Informal communication refers to a more free and comfortable style of communication as the communicator is allow to communicate in anyway they wish. In informal communication, there are no standard and limits to how one should use their language, thus, make it easier for communicator to communicate. In our daily life, we used informal communication with our friends and family as a more natural way of communication have people express themselves better and build better relationship. Thus, practicing informal communication in workplace to create a friendlier environment is not something wrong but should rather be done as long as it has a limit to it.
(Source: Notes Desk)